Shipping Policy

Processing time

Orders placed before 2 PM Eastern on a business day ship the same day. Orders placed after 2 PM, on weekends, or on holidays will ship the next business day.

Domestic shipping

We ship to research facilities throughout the 50 United States via tracked insulated packaging. Free shipping is offered on qualifying orders over $250.

Cold-chain handling

Products are shipped in insulated containers with appropriate cold-chain materials to protect stability in transit. Packages are tracked end-to-end.

International shipping

International shipping is not currently available. We are actively working to expand our logistics capacity and will update this policy as new destinations become supported.

Delivery issues

If a package arrives damaged, is lost in transit, or does not meet the specification on the accompanying Certificate of Analysis, contact support@hkcompounds.com within 30 days to arrange a replacement or refund.